SOLUTIONS / 04

From connected devices to two-way conversations.

Evaluate RTC for intercom and remote audio/video viewing on doorbells, cameras and other connected devices. This is communication capability, not a complete IoT platform.

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Device intercomRemote viewingApp connection

01 / USE CASES

Start with the communication flow

01

Two-way intercom

A device captures and plays audio while an application receives video and carries voice. Define calling, wake-up, permissions and session duration.

02

On-demand remote viewing

Separate on-demand viewing from continuous recording. Confirm live viewing, notifications, storage and device management independently.

03

Existing-device assessment

Check firmware, chip resources, media access and update paths before adding calls to existing devices.

02 / HOW IT CONNECTS

Connect the media path

01 / DEVICESmart hardware

Camera · microphone · speaker

02 / TRANSPORTRTC

Real-time voice & video

03 / APPLICATIONRemote application

Users · experts · operators

Device capture, authorization and application logic are implemented by the project system. SDK compatibility and service capabilities depend on the device and selected service.

03 / BEFORE INTEGRATION

Before integration,
check the essentials.

These details help establish feasibility and avoid repeated clarification.

  1. Provide OS and firmware details, architecture and audio/video I/O specifications.
  2. Describe connectivity, sleep/wake behavior and the intended call flow.
  3. Define application platforms, user-device binding and authorization.
  4. Test time to first frame, two-way audio, disconnects and recovery on target networks.

04 / SERVICE SCOPE

Define the scope

RTC does not automatically include provisioning, firmware updates, accounts, push notifications or recording storage. Device integration requires confirmation with the manufacturer or engineering team.

05 / COST PLANNING

Prepare for a quote

Estimate viewing and calling usage using duration, participants, media settings and monthly frequency. Check continuous recording and storage charges separately.

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06 / QUESTIONS

Common questions

Can an existing camera stream connect directly?

Check stream protocol, codec, firmware access and whether a gateway or adapter is needed. A video stream alone does not establish compatibility.

Does RTC include device management?

The offer is real-time voice and video. Provisioning, device-state management and firmware maintenance belong to their respective platforms.

LET’S CONNECT

Start with your device and use case.

Tell us your device type, communication needs and project stage to discuss RTC integration and pricing.

Discuss integration & pricing ↗