Remote expert assistance
Share the wearer’s view with a remote expert over a voice call. Annotations, work orders and recording are separate capabilities to confirm for the project.
SOLUTIONS / 01
One point of view. A shared perspective.
Evaluate real-time video and two-way audio for smart glasses. Let a wearer and a remote participant see the same scene and talk through inspection, support and collaboration.
Discuss device integration ↗First-person videoTwo-way audioRemote collaboration
01 / USE CASES
Start with the communication flow
Field inspection calls
Start a call during an inspection to help remote participants understand the site. Test lighting, motion, upstream connectivity and wearing position.
Communication across regions
Plan connection tests around device and application locations, including Wi-Fi, cellular networks and handovers. Evaluate quality against your use case.
02 / HOW IT CONNECTS
Connect the media path
01 / DEVICESmart hardware
Camera · microphone · speaker
02 / TRANSPORTRTC
Real-time voice & video
03 / APPLICATIONRemote application
Users · experts · operators
Device capture, authorization and application logic are implemented by the project system. SDK compatibility and service capabilities depend on the device and selected service.
03 / BEFORE INTEGRATION
Before integration,
check the essentials.
These details help establish feasibility and avoid repeated clarification.
- OS and SDK fit: confirm versions, CPU architecture, available interfaces and manufacturer restrictions.
- Media path: check camera output, audio input/output, microphone layout and echo-processing ownership.
- Resources and battery: measure how encoding and transmission affect power, temperature and runtime.
- Call flow: define who calls, who answers, whether multiple people join and what happens after a disconnect.
04 / SERVICE SCOPE
Define the scope
This solution covers RTC media communication. Hardware, OS, AR display, business applications and AI models remain with the relevant project owners. Device compatibility and features require confirmation.
05 / COST PLANNING
Prepare for a quote
Prepare active-device estimates, call duration, monthly call frequency, media settings and participant counts. Actual service terms determine billing; total units sold are not a substitute for usage.
Explore RTC →06 / QUESTIONS
Common questions
Can any smart glasses integrate directly?
The device category alone is not enough. Verify OS, resources, media interfaces and SDK compatibility. Closed systems may need manufacturer support.
Can a browser receive the wearer’s video?
This is a use case to evaluate. Confirm device and browser compatibility, media formats and network conditions, then validate the complete path.
Is a fixed latency guaranteed?
A single figure without device and network conditions would be misleading. Measure capture, encoding, transport, decoding and display with documented conditions.
LET’S CONNECT
Start with your device and use case.
Tell us your device type, communication needs and project stage to discuss RTC integration and pricing.
Discuss integration & pricing ↗