On-site conversations
A remote participant listens and speaks through the robot. Evaluate speaker playback, body vibration and motor noise in real operating conditions.
SOLUTIONS / 02
Stay present. Across the distance.
Evaluate live video and two-way voice for robot devices. Connect people to the scene with clearly defined viewing, calling and human-assistance flows.
Discuss device integration ↗Remote viewingTwo-way callsHuman assistance
01 / USE CASES
Start with the communication flow
Remote viewing and assistance
Deliver camera video to a business application so people can understand the scene. A media call is separate from motion and safety-control systems.
Human support in exceptions
A business system can initiate a conversation when human judgment is needed. Define permissions, queuing and how a session is ended.
02 / HOW IT CONNECTS
Connect the media path
01 / DEVICESmart hardware
Camera · microphone · speaker
02 / TRANSPORTRTC
Real-time voice & video
03 / APPLICATIONRemote application
Users · experts · operators
Device capture, authorization and application logic are implemented by the project system. SDK compatibility and service capabilities depend on the device and selected service.
03 / BEFORE INTEGRATION
Before integration,
check the essentials.
These details help establish feasibility and avoid repeated clarification.
- Confirm OS, CPU architecture and capture interfaces; distinguish existing video pipelines from new call functions.
- Define camera count, video resolution, audio I/O and the receiving application.
- Test echo, mechanical noise, Wi-Fi roaming, poor networks and reconnection while the robot is operating.
- Define device identity, user permissions and session lifecycle. Design business control separately from media transport.
04 / SERVICE SCOPE
Define the scope
The offer concerns RTC communication services. Navigation, motion control, emergency-stop systems, robotics algorithms and complete device development are outside the sales scope. Media transport is not a safety-control guarantee.
05 / COST PLANNING
Prepare for a quote
Separate always-online devices from active calls. Record camera streams, viewer counts, duration and media settings. Confirm charges for participants, recording and additional services in the quote.
Explore RTC →06 / QUESTIONS
Common questions
Does RTC include remote driving?
It does not include a complete teleoperation system. RTC covers voice and video; command delivery, permissions, safety and device execution belong to the business and robotics systems.
Does an online robot always consume billable usage?
Online status, joining a session, publishing and receiving media are different states. Confirm how the selected product bills each state.
How should we evaluate poor networks?
Keep device and media settings comparable. Record packet loss, bandwidth, delay, handovers and recovery, alongside listening quality and objective statistics.
LET’S CONNECT
Start with your device and use case.
Tell us your device type, communication needs and project stage to discuss RTC integration and pricing.
Discuss integration & pricing ↗